General conditions of sale for products sold on [Lyssaselect.com]

Date of last update: [05/09/2022] Written by: Mélissa JAY

ARTICLE 1 – PURPOSE

These conditions govern sales by the company Lyssa Select whose head office is located 5 Boulevard Pierre Desgranges 42160 Andrézieux-Bouthéon and offering online sales of Korean cosmetics.

In the event of modification and/or adaptation of these General Terms and Conditions by LYSSA SELECT, only the version in force on the day of the order on Lyssaselect.com will be validly applicable. You will be informed of any modifications made herein, during your subsequent connection to the Site, by a notification published on Lyssaselect.com

ARTICLE 2 – PRICE

The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

In the event of an order to a country other than mainland France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the responsibility of the company LYSSA SELECT.

They will be your responsibility and are your entire responsibility, both in terms of declarations and payments to the competent authorities and organizations in your country. We advise you to inquire about these aspects with your local authorities.

All orders, whatever their origin, are payable in euros.

The company LYSSA SELECT reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of sale. validation of the order and subject to availability. 

The products remain the property of the company LYSSA SELECT until full payment of the price.  

ARTICLE 3 – ORDERS

You can place an order:

• On the Internet: www.Lyssaselect.com

The contractual information is presented in French and will be confirmed at the latest when your order is validated.

The company LYSSA SELECT reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of a difficulty regarding the order received.

ARTICLE 4 – VALIDATION OF YOUR ORDER

Any order appearing on the Lyssaselect website.com implies acceptance of these Conditions of Sale. Any order confirmation implies your full and complete acceptance of these general conditions of sale, without exception or reservation.

All the data provided and the recorded confirmation will constitute proof of the transaction. 

You declare that you have perfect knowledge of it.

The order confirmation will constitute signature and acceptance of the operations carried out.

A summary of the information in your order and these General Conditions will be communicated to you in PDF format via the email address confirming your order.

ARTICLE 5 – PAYMENT

The fact of validating your order implies for you the obligation to pay the price indicated.

Payment for your purchases is made by credit card using our secure payment systems.

The card is only debited when the order is shipped. In the event of split deliveries, only the products shipped are debited.

We offer the following payment systems:

Visa, Mastercard, Paypal

ARTICLE 6 – WITHDRAWAL AND RETURNS

In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right withdrawal without having to provide reasons or pay a penalty.

​Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to frustrate the right of withdrawal.

Return costs are your responsibility in the event of an error on your part, or free of charge in the event of an error by LYSSA SELECT.

In the event of exercising the right of withdrawal, the company LYSSA SELECT will reimburse the sums paid, within within 14 days following notification of your request and via the same payment method as that used when ordering.

Attention: As soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:

• The provision of services fully executed before the end of the withdrawal period and whose execution has begun after the express prior agreement of the consumer and express waiver of his right of withdrawal.
• The supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period.
• The supply of goods made to the consumer's specifications or clearly personalized.
• The supply of goods likely to deteriorate or expire quickly.
• The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
• The supply of goods which, after being delivered and by their nature, are inseparably mixed with other items;
• The supply of alcoholic beverages whose delivery is deferred beyond 30 days and whose value agreed at the conclusion of the contract depends on fluctuations on the market beyond the control of the professional.
• The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
• The supply of a newspaper, periodical or magazine, except for subscription contracts for these publications.
• Transactions concluded during a public auction.
• The supply of digital content not provided on a physical medium whose execution has begun after the express prior agreement of the consumer and express waiver of his right of withdrawal.

ARTICLE 7- AVAILABILITY

Our products are offered as long as they are visible on the Lyssaselect website.com and while stocks last. For non-stocked products, our offers are valid subject to availability from our suppliers.

If a product is unavailable after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.

In addition, the website Lyssaselect.com is not intended to sell its products in large quantities. Consequently, the company LYSSA SELECT reserves the right to refuse orders for 5 identical items. 

ARTICLE 8 – DELIVERY

The products are delivered to the delivery address indicated during the order process, within the time indicated on the order validation page.

In the event of a shipping delay, an email will be sent to you to inform you of a possible consequence on the delivery time indicated to you.

In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the conditions and terms defined in article L 138-2 of the Code of Consumption.

If you receive the product in the meantime, we will reimburse it and cover shipping costs under the conditions of article L 138-3 of the Consumer Code.

In the event of deliveries by a carrier, the company LYSSA SELECT cannot be held responsible for late delivery due exclusively to unavailability of the customer after several proposals appointment.

ARTICLE 9 – GUARANTEE

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 et seq. of the Civil Code. In the event of non-conformity of a product sold, it may be returned, exchanged or refunded.

All complaints, requests for exchange or refund must be made by email within 30 days after delivery.

The products must be returned to us in the condition in which you received them with all the elements (accessories, packaging, instructions, etc.). Shipping costs will be reimbursed to you on the basis of the price invoiced and return costs will be reimbursed upon presentation of supporting documents.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in article 6.

ARTICLE 10 – LIABILITY

The products offered comply with current French legislation. The company LYSSA SELECT cannot be held liable in the event of non-compliance by the manufacturer with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order.

​Moreover, the company LYSSA SELECT cannot be held responsible for damage resulting from improper use of the purchased product.

Finally, the liability of the company LYSSA SELECT cannot be held liable for any inconveniences or damages inherent to the use of the Internet network, in particular a break in service , an external intrusion or the presence of computer viruses.

ARTICLE 11 – LAW APPLICABLE IN CASE OF DISPUTE

The language of this contract is French. These conditions of sale are subject to French law. 

Dispute resolution through MEDIATION

Consumer Mediation is now a right for consumers which is granted to them and allows them to access, free of charge, a conventional method of extrajudicial settlement of disputes between them and the professionals with whom they have contracted. (Article L612-1). This platform is available at https://mediateur-consommation-afepame.fr/.

ARTICLE 12 – INTELLECTUAL PROPERTY

All elements of the site Lyssaselect.com are and remain the intellectual and exclusive property of the company LYSSA SELECT.

No one is authorized to reproduce, exploit, rebroadcast, or use for any reason whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of the company LYSSA SELECT.

ARTICLE 13 – PERSONAL DATA

The company LYSSA SELECT reserves the right to collect nominative information and personal data concerning you. They are necessary to manage your order, as well as to improve the services and information that we send to you.

They may also be transmitted to companies that contribute to these relationships, such as those responsible for carrying out services and orders for their management, execution, processing and payment.

This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to nominative information and personal data concerning you, directly on the website.

ARTICLE 14 – ARCHIVING / EVIDENCE

The company LYSSA SELECT will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.