Terms of Sales
General conditions of sale for products sold on [Lyssaselect.com]
Date of last update: [05/09/2022] Written by: Mélissa JAY
ARTICLE 1 – PURPOSE
These conditions govern sales by the company Lyssa Select whose head office is located 5 Boulevard Pierre Desgranges 42160 Andrézieux-Bouthéon and offering services of online sales of Korean cosmetics.
In the event of modification and/or adaptation of these T&Cs by LYSSA SELECT, only the version in force on the day of the order on Lyssaselect.com will be validly applicable. You will be informed of any changes made to the present, during your subsequent connection to the Site, by a notification published on the Lyssaselect.com
ARTICLE 2 – PRICE
The prices of our products are indicated in euros, all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.
In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of the company LYSSA SELECT.
They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.
All orders, whatever their origin, are payable in euros.
The company LYSSA SELECT reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in force at the time of the validation of the order and subject to availability.
The products remain the property of the company LYSSA SELECT until full payment of the price.
ARTICLE 3 – ORDERS
You can place an order:
- On the Internet: www.Lyssaselect.com
The contractual information is presented in French and will be confirmed at the latest when your order is validated.
The company LYSSA SELECT reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.
ARTICLE 4 – VALIDATION OF YOUR ORDER
Any order listed on the Lyssaselect website.com implies acceptance of these Terms of Sale. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation.
All the data provided and the recorded confirmation will serve as proof of the transaction.
You declare that you are fully aware of it.
The order confirmation will constitute signature and acceptance of the operations carried out.
A summary of the information of your order and of these General Conditions will be sent to you in PDF format via the e-mail address confirming your order.
ARTICLE 5 – PAYMENT
The fact of validating your order implies for you the obligation to pay the price indicated.
Payment for your purchases is made by credit card using our secure payment systems.
The card is only debited when the order is dispatched. In the event of split deliveries, only the products shipped are debited.
We offer the following payment systems:
Visa, Mastercard, Paypal
ARTICLE 6 – WITHDRAWAL AND RETURNS
In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right withdrawal without having to justify reasons or pay a penalty.
Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.
The return costs are your responsibility in the event of an error on your part, or free in the event of an error by LYSSA SELECT.
In the event of exercise of the right of withdrawal, the company LYSSA SELECT will refund the sums paid, within within 14 days following the notification of your request and via the same means of payment as that used during the order.
Attention: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
- The supply of services fully performed before the end of the withdrawal period and the performance of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal.
- The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period.
- The supply of goods made to the consumer's specifications or clearly personalized.
- The supply of goods liable to deteriorate or expire rapidly.
- The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
- The supply of goods which, after delivery and by their nature, are inseparably mixed with other items;
- The supply of alcoholic beverages whose delivery is deferred beyond 30 days and whose value agreed at the conclusion of the contract depends on fluctuations in the market beyond the professional's control.
- The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.
- The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications.
- Transactions concluded during a public auction.
- The supply of digital content not provided on a material medium, the execution of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal.
ARTICLE 7 - AVAILABILITY
Our products are offered as long as they are visible on the site Lyssaselect.com and while stocks last. For non-stocked products, our offers are valid subject to availability from our suppliers.
If a product is unavailable after placing your order, we will notify you by email. Your order will be automatically canceled and no bank debit will be made.
In addition, the website Lyssaselect.com is not intended to sell its products in large quantities. Therefore LYSSA SELECT reserves the right to refuse orders for 5 identical items.
ARTICLE 8 – DELIVERY
The products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.
In case of late shipment, an email will be sent to you to inform you of any consequences on the delivery time indicated to you.
In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in Article L 138-2 of the Code Consumption.
If in the meantime you receive the product, we will reimburse it and the shipping costs under the conditions of article L 138-3 of the Consumer Code.
In the event of deliveries by a carrier, the company LYSSA SELECT cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several proposals of appointment.
ARTICLE 9 – GUARANTEE
All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.
All complaints, requests for exchange or refund must be made by email within 30 days of delivery.
The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be reimbursed to you on the basis of the price invoiced and the return costs will be reimbursed to you on presentation of the supporting documents.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.
ARTICLE 10 – LIABILITY
The products offered comply with current French legislation. The responsibility of the company LYSSA SELECT can not be engaged in the event of non-compliance by the manufacturer with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you plan to order.
In addition, the company LYSSA SELECT cannot be held liable for damages resulting from improper use of the product purchased.
Finally, the responsibility of the company LYSSA SELECT cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service , an external intrusion or the presence of computer viruses.
ARTICLE 11 – APPLICABLE LAW IN CASE OF DISPUTE
The language of this contract is French. These conditions of sale are subject to French law.
Dispute settlement through MEDIATION
Consumer Mediation is now a right for consumers which is granted to them and allows them to access, free of charge, a conventional method of out-of-court settlement of disputes between them and professionals with whom they have contracted (Article L612-1).This platform is available at https://mediateur-consommation-afepame.fr/.
ARTICLE 12 – INTELLECTUAL PROPERTY
All site elements Lyssaselect.com are and remain the exclusive intellectual property of the company LYSSA SELECT.
No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site whether software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of the company LYSSA SELECT.
ARTICLE 13 – PERSONAL DATA
The company LYSSA SELECT reserves the right to collect personal information and personal data concerning you. They are necessary for the management of your order, as well as the improvement of the services and information that we send you.
They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.
In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data about you, directly on the website.
ARTICLE 14 – ARCHIVING / EVIDENCE
The company LYSSA SELECT will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.